Complaint
The main features of the truck crane
U-shaped boom, 5-section boom 36 meters, Max. Lifting height 38m, 2 cylinders 2 rope connections, suit for heavy load, and height altitude works. the boom material is made of high-strength plates.
Truck crane-rated lifting capacity of 12000kg, compact body design, better passability, and more convenient transition-ergonomic design, safety, and durability.
Equipment load momenter and protection equipment, over-winding protection, and so on, making the operation more stable, safe, and reliable.
Spacious operating cabin sliding door adjustable seat, which is safe and comfortable.
Warranty
We can provide with a 1-year warranty, from the date the goods leave the port, during the warranty period, in case a defect of material or workmanship has occurred with spare parts in normal operation, the defective part will be repaired or replaced free of charge as compensation, at our discretion.
Spare parts
We can provide any spare parts for the machine, pure parts with high quality, exact suit for the machine, make sure the function as well with the machine, and fast deliveries and services, where you are, please submit your spare parts request to us, and list product name, model, equipment serial number, description of required parts, we guarantee that your request will be handled quickly and appropriately.
Installation
We have an online support installation guide technician, with accomplishes machine and equipment installation, when complete machine installation, we will inspect all of the machines, ensure that every component works properly, usage guide and a working performance table of the machine for every equipment . as a reference for an operator, how to properly use the machine and maintenance, that is more safety and for long service life.
Training
We have training sessions for our clients, about our product how to use and maintain it, and operation, and for all the help, we can offer, in terms of operation, we have experienced operators,
And we have technical experts who are responsible for it and professional installation guidance for after-sales and maintenance. this course we can provide in our factory and also online video communication.
Are you a manufacturer?
Yes, we are a manufacturer.
Focusing on small and medium-sized hydraulic cranes, it is a national-level small and medium-sized hydraulic crane R&D center with more than 40 technical R&D personnel and more than 30 national technology patents.
Our Brand is XINFIG, It is a well-known domestic brand and enjoys a good reputation in the country.
How is your delivery time?
Under normal circumstances, we can deliver regular machines to customers immediately within 7 days. When in stock, the delivery time is about 30-45 days for special customized models.
Which payment terms can you accept?
Normally we can work on the T/T term or L/C term
1. on the T/T term 30% down payment is required in advance, and a 70% balance shall be settled before shipment, or against the copy of the original B/L for long-term cooperating clients.
2. on L/C terms a 100% irrevocable L/C without soft clauses from an internationally recognized bank can be accepted, please seek advice from the individual sales manager whom you work with.
what logistics ways you can work for shipment?
we can ship construction machinery with various transportation tools
1. for 80% of our shipment, the machine will go by sea, to all remaining areas such as Africa, South America, the Middle East, the ocean southeast Asia, etc, either by container or ro-ro/bulk shipment.
2. For inland neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, etc, we can send machines by road or railway.
3. For light spare parts in urgent demand, we can send them by international courier services, such as DHL, TNT, UPS, OR FedEx.
