Complaint
| Technical specification | |
| Type | Projected touch panel |
| Interface | USB |
| Number of touch point | 10 |
| input voltage | 5V ---- |
| Pressure endurance value | <10g |
| Input | Hand writing or capacitive pen |
| Transmittance | >90% |
| Surface Hardness | ≥6H |
| Usage | The specification is applied to transparent and handwriting input |
| capacitive touch panels | |
| Application | It's applied in ordinary electric equipments and automatic office facilities |
| Cover Lens Specification | |
| Pressure Value | 400 ~500 mPA above 6u |
| Ball Drop Test | 130g±2g, 35cm, No damage after the impact at the central area for once. |
| Hardness | ≥6H Pencil: 6H Pressure: 1N/45. |
| Environment | |
| Working temperature and humidity | -10~+60ºC, 20~85% RH |
| Storage temperature and humidity | -10~+65ºC, 20~85% RH |
| Humidity resistance | 85% RH, 120H |
| Heat resistance | 65ºC, 120H |
| Cold resistance | -10ºC, 120H |
| Thermal shock | -10ºC(0.5hour)-60ºC(0.5hour) by 50 cycles |
| Anti - glare Test | Incandescent lamp (220V,100W) , |
| operating distance over 350mm | |
| Altitude | 3,000m |
| Working Environment | Directly Under sunlight ,indoor and outdoor |
| Software(Firmware) | |
| Scanning | Auto full screen scanning |
| Operate system | Win 7,Win 8,Win10, Andriod,Linux |
| Calibration tool | Precalibrated & Software can be download in CJTouch Website |
| Projected Capacitive (PCAP) Touch Screen panel - SERIES:10.1"-65" | |
Part 1
What about your After-Sales Service?
Our product has 13 month warranty.During warranty,if there is fatal issue of factory production,
we are sending replacement parts or units to you by next shipping.
Out of warranty we are charging cost of the replacements parts.
We support free technical help for long life.
What is your advantage?
1.We have different sizes of models touch product available for your selection.
2.We have quick delivery and small orders are also welcome,sample unit starts from 1 unit.
3. Fast&Cheap Delivery: We offer extra discount from forwarder(Long Contract)
4.We can offer high quality product & best price for you.
5.Good Quality: We have Strict quality control system and delivery time. We also have very good reputation in the market.
Our Strong and Powerful sales team:
1.All CJTouch sales person are trained with Good English speaking skills
2.All CJTouch sales person are trained to be a product manager we know about our products.
3.sales person are required to reply your email/phone within 12 hours(Normally at working time 10 mins-120 mins)
4. We have powerful engineering team offering fast response and immediately solution for clients.
Part 2
1, Are you a factory?
We are a factory producing touch screen products, so we can offer you the lowest price and the best qualities. And you are welcome to visit our factory.
2, What certificates do you hold?
CE, FCC, CCC, RoHS etc., to meet standards of different countries.
3, How long is the delivery time?
Usually 3~7 days after the payment is confirmed.
4, How would you pack the goods if we order goods?
Pack with carton box and foam materials.
5, What is your after-sales service?
Call our after-sales center and we offer on-line Technical Support and spare parts.
6, What is your MOQ?
1 Piece.
7, Do you support OEM/ODM?
Yes we do.
8, Can I customized the style of the products we need?
Yes, you can. Please contact us and and discuss with us.
