Complaint
zebratex company introduce
1. Major in camouflage uniform and equipment fabric
2. R&D the special request as customer with professional team
3. 20 years experience in the professional industry
4. 1000+ set advanced machine promise the quality
5. ISO9001 & ISO14001 certificate gurantee
6. Cooperated with more than 30 countries
7. can support for the bidding documents
8. special technology for the camouflage textile industry
1. Keep the fabric label and production sample for claim
2. Don't cut once found the defect
3. Different lot have different color shade in suitable range at least in 4 level.
4. Will replace the order once have the big defect.
5. Will support the new design sample in the new season
6. share the new technology production
Q1: Are you a manufacturer or trading company?
A1: A manufacturer.
Q2: What about the shipping methods?
A2: For small orders, you may choose following expresses: FedEx, DHL, For large volume, you may ship the goods by air or by sea to save cost.
Q3: What about the payment methods?
A3: We accept T/T, L/C for large value, and for small orders
Q4: How much does it cost to ship to my country?
A4: It depends on seasons and different forwarders. Fee is different offered by different forwarders, and in different seasons. You can consult your nominated forwarder or us at any time.
Q5: What's your delivery time?
A5: Bulk lead time will be around 10-45 days after samples are approved, and deposit has been paid.
Q6: Can I print our logo/barcode/unique QR code/series number on your products?
A6: Yes, of course.
Q7: Can I order some sample for our testing?
A7: Regular Sample is charge free, the special sample as special request will charge the cost as detail, but it will be refunded when you have placed orders.
Q8: Can you customize my products in special shape?
A8: Yes, we offer OEM and ODM service.
Q9: How can you make sure we will receive the products with high quality?
A9: We have internal QC check, and if you want, we may get bulk products tested or AQL inspected by a third party.
