Complaint
IVIDA are eletronic cigarette brands owned by Ravape Technology Co.Ltd.Ravape is a world-renowned manufacturer of nicotine pouches, recognized for its exceptional manufacturing capabilities. With a strong emphasis on strict quality control, Ravape ensures that its products meet the highest standards. Notably, Ravape prioritizes the health and well-being of consumers, crafting nicotine pouches that are not only satisfying but also promote a healthier alternative to traditional tobacco products.
In addition, Ravape offers OEM services for nicotine pouches, catering to large-scale customizations of up to 50,000 boxes. We warmly invite distributors worldwide to collaborate with our esteemed company, leveraging our manufacturing expertise and expanding their market presence with confidence.
Secure samples immediately! Contact us ASAP!
Shenzhen Ravape Technology Co.,Ltd. is one of the world's leading providers of E-cig One-stop Solutions. Committed to sustainable development, we strive to be the top OEM/ODM enterprise in the industry, providing first-class atomization technology worldwide to benefit as many people as possible.
We are industry leaders in automation with our self-developed production line. It improves efficiency, lowers labor costs, and ensures consistent product quality through automated assembly. Furthermore, it enhances the one-time pass rate and ensures consistency in product quality.
Ravape's professional R&D team has over 5 years of industry experience in product development and project management. Our products are exported to 50+ countries and regions, including the US, UK, France, Germany, Poland, Japan, Russia, South Korea, and more.
1. Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc.
2. Sample delivery: 2-3 days after payment confirmation.
3. Bulk order delivery: 7-20 days after payment.
4. Shipping time: 5-9 days (varying by destination country).
5. Any import charges or fees are buyer's responsibility.
6. Remote areas may require an additional 1-3 days for delivery.
1. The e-cig has 6 months warranty after shipment except for human factors.
2. Products undergo strict pre-packing checks, ensuring a defective rate below 1%
3. Defects during transportation or improper use? Replacements in next order.
4. Defective products over 1%? Return for replacement.
5. Buyer ships returns, seller ships replacements.
1.Trading company or factory:
We are e-cig factory and we heartly welcome you clients to visit our factory for business talk.
2. About Warranty:
Battery: 6 months warranty. Atomizers: 3 months warranty. Report defects within 3 days
3. Delivery time:
Basically, 3 working days for sample order,7-14 working days for bulk order
4. Shipment arrangement:
Usually we arrange shipment by DHL,UPS,TNT,etc.
5. About OEM/ODM Service:
Experienced R&D team for OEM/ODM,MOQ for OEM/ODM orders. Contact our staff for project details.
6. How to place an order:
1) Pls send us the Link to get the price.
2) After you confirm order details, we will send you a PI and wait for your payment.
3) We will ship out package once products are finished.
Secure samples immediately! Contact us ASAP!
