Complaint
Ravape howcases its professional expertise and strong manufacturing capabilities as an electronic cigarette manufacturer through world-class production lines and stringent standardized management.We provide the latest specifications such as 600, 800, 2500, 5000, 7000, and 9000 puffs, along with a diverse range of exquisite device types and classic design styles for disposable e-cigarettes. Please contact us immediately to experience the exceptional quality of Ravape products.
Secure samples immediately! Contact us ASAP!
Shenzhen Ravape Technology Co.,Ltd. is one of the world's leading providers of E-cig One-stop Solutions. Committed to sustainable development, we strive to be the top OEM/ODM enterprise in the industry, providing first-class atomization technology worldwide to benefit as many people as possible.
We are industry leaders in automation with our self-developed production line. It improves efficiency, lowers labor costs, and ensures consistent product quality through automated assembly. Furthermore, it enhances the one-time pass rate and ensures consistency in product quality.
Ravape's professional R&D team has over 5 years of industry experience in product development and project management. Our products are exported to 50+ countries and regions, including the US, UK, France, Germany, Poland, Japan, Russia, South Korea, and more.
1. Shipment methods: UPS, DHL, Fedex, TNT, EMS, Air express, etc.
2. Sample delivery: 2-3 days after payment confirmation.
3. Bulk order delivery: 7-20 days after payment.
4. Shipping time: 5-9 days (varying by destination country).
5. Any import charges or fees are buyer's responsibility.
6. Remote areas may require an additional 1-3 days for delivery.
1. The e-cig has 6 months warranty after shipment except for human factors.
2. Products undergo strict pre-packing checks, ensuring a defective rate below 1%
3. Defects during transportation or improper use? Replacements in next order.
4. Defective products over 1%? Return for replacement.
5. Buyer ships returns, seller ships replacements.
1.Trading company or factory:
We are e-cig factory and we heartly welcome you clients to visit our factory for business talk.
2. About Warranty:
Battery: 6 months warranty. Atomizers: 3 months warranty. Report defects within 3 days
3. Delivery time:
Basically, 3 working days for sample order,7-14 working days for bulk order
4. Shipment arrangement:
Usually we arrange shipment by DHL,UPS,TNT,etc.
5. About OEM/ODM Service:
Experienced R&D team for OEM/ODM,MOQ for OEM/ODM orders. Contact our staff for project details.
6. How to place an order:
1) Pls send us the Link to get the price.
2) After you confirm order details, we will send you a PI and wait for your payment.
3) We will ship out package once products are finished.
Secure samples immediately! Contact us ASAP!
