Complaint
| Main service | 1. Buyers' consolidation from different locations and suppliers. |
| 2. Warehousing,packing services in main airports of China. | |
| 3.China's domestic logistics transportation, short barge service. | |
| 4.Door to door services from China to worldwide (Delivery cargo to destination warehouse) | |
| 5.Consolidation cargo (collect goods from your different suppliers and arrange as one shipment) | |
| 6.Warehousing/Storage service. | |
| 7.Cargo Inspection, Insurance service. | |
| 8.Repacking service,Bar Code Label Printing & Scanning. | |
| 9.Blind shipping/drop shipping (conceal original supplier/customer name) | |
| 10.Documentation Service(CIQ, Fumigation/ C/O,FORM A, FORM E, FORM F) |
SHENZHEN SWEET PROTRADING CO., LTD (Main services ) | ||||||
| Destination | America | America | Canada | Australia | Japan | other country |
| FBA Amazon | DDP 5-6DAYS | DDP 6-7DAYS | DDP6-7 DAYS | DDP 5-7 DAYS | DDP 4-5 days | no services |
| express | 2-3 DAYS | 2-3 DAYS | 3-4 DAYS | 2-3 DAYS | 2-3 DAYS | 4-5 DAYS |
| Sea freight | DDP 18-22DAYS | DDP 20-25 DAYS | DDP 20-25 DAYS | DDU 22-25 DAYS | DDU 5-7 DAYS | port to port or shipping and delivery |
| Air freight | Airline : EK ,AA PO CA HU NH EY TK OZ CA BY and so on , Airport to airport or airport plus delivery | |||||
| In order to provide you with the most suitable transportation plan,here below some basic info. may need from your kindly advice: | |
| Commodity (Pictures are best) | To check certificate requirement for custom |
| KG and CBM of goods | To check and confirm the best shipping rates |
| Cargo location in which city | To check and confirm which loading port will be |
| Destination port ,city,zip code | To check and confirm the suitable shipping route |
| Price term with supplier | To see which part cost shall quote for you to pay |
Q:How can i pay you? When shall i pay you?
A:You can pay us by bank transfer(T),Western Union paypal, payoneer,trade Assurance and so on.Commonly,you need to pay us before the shipment.
Q:Can we pay you monthly?
A:Yes.That can be talked if your goods or shipment are quantities.
Q:Can you help me inspect our goods and pick up our goods from the inland of China?
A:Yes,We can help do that for you. Please offer your detail requirements for the inspection. We can help do that for you. Please offer the exact address for picking up.
Q:Is my cargo safe with you?
A: Of course, we can help to take photos for your goods.
Q:What fees may cost for the full door to door shipment?
A:For a full door to door shipment, itwill be consists of local price in China, like pick up fee, customs fee, document fee, and local fee in the port of destination,like agent handing fee,customs entry fee, door delivery fee, duty/vat etc.
Q:What if my products got damage during the transportation?What can I do?
A:We will help you buy the insurance before shipping, and you will get refund in the formal procedures.
Q:What if I buy from different suppliers?
A:We could offer consolidation service, collect all the goods from different suppliers into one warehouse,than deliver the goods as one shipment saving you shipping cost.
