Complaint
Pico laser is a type of laser technology used in cosmetic and medical treatments. It uses ultra-short pulses of laser light, typically in the picosecond range (one trillionth of a second), to break down and remove melanin,pigments and other unwanted substances from the skin.
Picosecond laser handles 532nm: for treatment of epidermal pigmentation such as freckles, solar lentigo, epidermal melasma, etc.
1064nm: for treatment of tattoo removal, dermal pigmentation and treating certain pigmentary conditions such as Nevus of Ota and Hori's Nevus. (mainly for black and blue pigmentation)
1320nm: Non-ablative Laser Rejuvenation using carbon peel for skin rejuvenation, skin whitening.
Adjustable 532nm head for big red color tattoo;
Adjustable 1064nm head for big black color tattoo.
Q 1: What payment methods are available when purchasing from you?
A: We offer several payment methods for your convenience, including T/T, Western Union, MoneyGram, and PayPal. These methods are all safe and reliable, and we will work with you to determine which option is best for you. We understand that payment security is a major concern for our customers, and we take the necessary steps to ensure the safety and confidentiality of your payment information. If you have any questions or concerns about payment, please don't hesitate to contact us for assistance.
Q 2: What are the available shipping methods and how long does it take to receive my order?
A: We offer various shipping methods, including express delivery, air cargo, and sea cargo. The delivery time varies depending on the shipping method and your location. Generally, express delivery takes 3-7 business days, air cargo takes 7-15 business days. Please note that the delivery time may be affected by factors such as customs clearance, weather conditions, and holidays.
Q 3: What kind of after-sales service can I expect from your company?
A: We provide a comprehensive two-year warranty for our products. In the event of any issues with the equipment, customers can contact us directly for assistance. Our technical team is available 24/7 via phone, email, or video conferencing to troubleshoot any problems and provide remote guidance. We also offer spare parts and accessories that can be shipped to customers for repairs. Our goal is to provide prompt and efficient support to ensure minimal downtime for our customers.
Q 4: Will I receive training on how to use the equipment upon delivery?
A: Yes, we offer training options to ensure that you can use the equipment properly and safely. We offer both local and online training sessions for your convenience. Our team of experts will provide you with comprehensive training on how to operate and maintain the equipment and will also address any questions or concerns you may have.
Q 5 : Do you offer OEM and ODM services?
A: Yes, we offer both OEM and ODM services. We have a team of experienced engineers and designers who can assist you with product development and design customization. We can also help you with branding and packaging including software and construction design.
Q 6: Do you have a professional team that can assist me with my project?
A: Yes, we have a dedicated team of professionals with years of experience in the beauty equipment industry. Our team includes engineers, designers, and project managers who can assist you with your project from concept to final product. We will work closely with you to ensure that your vision is realized and that your product meets your exact specifications. We are committed to providing high-quality products and excellent customer service, and our team is always ready to help you with any questions or concerns you may have.
Why choose cooperate with us?
