Complaint
It is habit for some users to use wigs, while it is inevitable for some women to use wigs. However, wigs made of 100% real human hair in the past two years are very expensive.
What should we do?
For ladies with less hair, we recommend to use this topper. It is very convenient to use and can be removed at any time. It can instantly increase hair volume and cover your white hair, but it is cheaper than a whole wig and is cost-effective. A relatively high wig product.
JEWISH WIGS * MONO TOP WIGS * LACE WIGS * TOUPEE
Any problems, you also can get reply during 24 hours via E-mail.
1, want to order, how to do next?
-----Just tell us the number of picture or send us the link of this product, and then you will get our reply about this product during 24 hours.
2, when can get order?
-----If you order now, we will arrange product process immediately after we get your money. you may check the delivery date in the page of this product, we will ship in time, we promised. When special situation appears, we will inform by mail right away. we are your eyes, you will know what's happening with your orders in no time.
3, we want to get orders in 3 days, is it ok?
-----Yes, you can. please check our stock page to choose the one you like, and then you order from them, we will ship at the same day when receive goods.
4, return and change policy .
| Full refund or Free replacement | Partial refund or paid replacement | non-refundable but paid repair | |
| Wrong order/ Quality problem | YES | ||
| Dislike but NO quality problem | YES | ||
| Trimmed or Used | YES | ||
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If having no quality problem, we will only return back the money of goods. shipping and bank charge will be deducted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us first. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom products (such as special orders or personalized items) Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
5, About payment
------ For sample money, we can accept Western Union, Money Gram, PayPal.
For order, Can use Wire Transfer.
6, About shipping
------We are Member of UPS, DHL, FEDEX, TNT, EMS, we will choose the best way to ship, about detailed shipping date, here is their website to track.
7, Customs clearance
------- Different countries have different Imp. & Exp. laws, in order to clearance easily, please know more about your customs regulation, and inform us your requirements before shipping, or, we will ship as per our experience to your country, we will not be responsible for your customs duty, please understand, if this is your first purchasing from China, we will supply suggestions for you.
