Complaint
Z Bucket Conveyor Machine is one of the most efficient ways to elevate bulk materials vertically. It consists of a series of buckets attached to a belt or chain with pulleys or sprockets located at the top and bottom of the unit. The buckets are located in a casing or housing to contain the material. Bulk materials are loaded into each bucket as the bucket moves past an inlet point. We manufactures a wide variety of bucket conveyor machine based on the characteristics of the bulk material and the process requirements.
Q1. Could you provide technology support?
A: That's for sure, we have been in this field more than 20 years, and we have been exporting for more than 10 years, try us with any doubt that you have, we will surprise you.
Q2. What is the MOQ of customized products?
A: we are factory, the MOQ of 1 set is available for us, even if it is customized products, don't worry.
Q3. Do you test all your goods before delivery?
A: Yes, every product will be tested before delivery. If products' quality is not consistent with the description as we described or the promise before you place order, we promise 100% refund.
Q4: How does your after-sale service work if the product got damaged?
A: In the guarantee time of 12 months, our general after-sale service will change the damaged parts for the customer, but if the damage could be repaired by slight cost, we would wait for the customer's bill for the fix cost and refund this part of cost.(note: Vulnerable parts do not include.)
