1. Sample
Q1:How can I check the quality before mass order?
Ans: In order to make sure the best quality and meet your requirement, we will make final samples for your approval.
Q2:How long is the lead time for sample?
Ans: Depends on the sample you order, that would be need 5-10 days on average after receiving the payment.
Q3:How about the sample fee?
Ans: We would charge triple fee of suggested price of the products; however, the fee can be deducted in the formal order.
2.Packing
Q1:What is your normally packing?
Ans: Our products have four section, bathroom accessory, kitchen items, living room furniture and stationery gifts. We have different packing methods depending on different items. Normally, we use brown box or white box to package. It has no brand on the surface, in that way can be convenient for customers to decide whether they need printing or not.
Q2:Do you offer custom packaging?
Ans: Yes, we can off customer packaging depends the need. We can help customers manufacture from the label, box and printing.
Q3:Do you have any printing MOQ limit?
Ans: If use our original printing box that won't have any MOQ limit; however, if you need personal printing on the box, that might have additional fee and MOQ limit.
3.Payment
Q1:What payment do you accept?
Ans: L/C, T/T, Weston Union and Paypal are available. If you want credit card to pay the sample fee, please contact us for more detail.
4.ShippingQ1:What shipment can you offer?
Ans: Depends on your budget, different shipping methods are available. By Sea, air, express, economy or priority. Do not hesitate to let us know your specific needs and deadlines. We will make every effort to send you order as the way you wish.
Complaint
