Complaint
Produce and process in a sustainable and traceable way, we strive to provide consumers with more transparent and sustainable high quality products. |
Q1. How about the quality of the diamond jewelry? A: As a experience manufacturer, every jewelry is made by the professional designers and artisans with dozens of complex production. And our product have the international certificates. Q2. What are your terms of payment? A: We accept Paypal,T/T,L/C,Western Union and MoneyGram. Q3. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL UPS , Fedex or other express . It usually takes 7-10 days to arrive. Airline and sea shipping could be optional. Q4. What's the delivery time? A: Rough and loose diamond Shipment: within 3-5 days after payment; Rings,necklace, earrings, pendant, bracelet ,Bangles etc Shipment: within 10-15 days after payment; OEM/ODM Customized products: need negotiate. Q5. What's is the sample Mini order quantity? A: Our jewellery Sample MOQ is 1PCS, Rough Lab grown diamond MOQ 3PCS. Q6.Can you make new product if I offer design and samples ? A: Yes, surely . |
