Complaint
| Type: | Ice Cream Tools, Silicone Ice Cube Tray | Commercial Buyer: | Caterers & Canteens, Restaurants, Fast Food and Takeaway Food Services, Food & Beverage Stores, Beer,Wine,Liquor Stores, Specialty Stores, Food & Beverage Manufacture, TV Shopping, Department Stores, Bubble tea,Juice & Smoothie Bars, Super Markets, Hotels, Convenience Stores, Spice and Extract Manufacturing, Drug Stores, Cafes and Coffee Shops, Discount Stores, E-commerce Stores, Gifts Stores, Souvenir Stores |
| Season: | Everyday | ||
| Room Space Selection: | Not Support | ||
| Occasion Selection: | Not Support | ||
| Ice Cream Tools Type: | ice cube tray | Color: | Green / Blue / Orange etc. |
| Material: | PP | Size: | 24.5*14.5cm |
| Feature: | Sustainable, Stocked, Eco-Friendly | Item: | Ice Cube Tray |
| Place of Origin: | Guangdong, China | MOQ: | 500 pieces |
| Model Number: | ST-20220516A | Usage: | Ice Mold, Cake Mold |
| Certification: | LFGB | Packaging: | PP bag or color sheeve |
| Product Description | |||
| Logo Style | 1. Digital Printed / Heat Transfer | Logo Position | 1. On the Product |
| 2. Silk Print | 2. On the Packaging Box | ||
| 3. Embossed / Debossed | 3. On the Tag / Label | ||
| 4. Sticker etc. | 4. or other required positions | ||
| Sample | Support Sample Delivery before placing an order | Sample Time | 1. About 3~5 days for our existing samples |
| Lead Time | About 15~30 days after sample approved | 2. About 12~15 days for customized samples | |
| Shipment | 1. Loading Port: Guangzhou Port / Shenzhen Port | Payment | T/T, Paypal, Bank Transfer, Western Union |
| 2. By Sea / By Air / By Express etc. | Packing | Inner:1 pair with opp bag, | |
| 3. EXW / FOB / CIF | or 1 pair with gift box (need extra cost) |
Payment:
1. We accept Payapl, T/T, Western Union, Escrow and MoneyGram, you can choose what you prefer. If you want other payment terms please let us know before you order.
2. 30% deposit firstly, balance payment must be made before delivery.
3. Make sure that you have completed all the detailed information like contact person, address, post code and the telephone number when filling in your buyer's information.
1.Samples charge with your design: the sample cost will be depend on your design, different design making, the sample cost will be different.
2. sample delivery time: normal about 3-4 days with your design.
3. stocked samples: will be freely, but need to pay for sample shipping freight.
4. stocked sample delivery time: 1day.
A: Special inquiry-Professional quotation.
B: Confirm the price, lead time, artwork, payment term etc.
C: Boce sales send the Proforma Invoice with company seal.
D: Customer make the payment for deposit and send us Bank receipt.
E: Initial Production Stage-Inform the clients that we have got the payment,And will make the samples according to your request, send you photos or Samples to get your approval. After approval, we inform that we will arrange the production & inform the estimated time.
F: Middle Production-send photos to show the production line which you can see your products in . Confirm the estimated delivery time again.
G: End Production-Mass production products photos and will send to you for approval. You can also arrange the third party Inspection .
H: Clients make payment for balance and Boce Ship the goods .Inform the tracking number and check the status for clients.
I: Order can be say "finish" when you receive the goods and satisfy with them .
J: Feedback to Boce about Quality , Service, Market Feedback & Suggestion. And we can do better.
1. Tthe goods normal can be finished within 7-8 working days after deposite. If it is a big order, the production lead time depends on the quantity.
2. Buyer should to be responsible for any tax or duty charged by their country. And the goods will be Marked as "gift" or "sample" for your easy customs clearance and less charge.
3. Good can be delivery by Sea, Air and Express door to door service ( TNT, UPS, DHL,EMS, FEDEXS)
1. Buyer's early confirmation will be highly appreciated after items received.
2. Since your feedback is very important to us, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.
3. Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems. Thank you.
