Complaint
Company information:
Founded in May 2008, Hebei Sali Electric Power Equipment Manufacturing Co.,Ltd. is a professional manufacturer of electric power fittings, which has international competitiveness and combines research and development, production, sales and service. The company has been specialzing in electric power hardware, cable accessories, transmission line fittings and so on.
The company devotes to be the first-class manufacturer and supplier with transmission line and substation line in the world, which has been adhering to the core value of "quality and development, credibility with clients".
Advantage:
1. Rich manufacture experience.
2. Domestic and overseas markets.
3. Well equipped with complete facilities.
4. Strict quality control and excellent after-sales service.
5. In addition to supplying varieties of types and specifications to our customers, we also accept customized product.
Terms of Sale:
Import duties,taxes and charge are not included in the price or shipping charge. These charges are the buyer's responsibity.
Please check with your country's customs office to determine what these additional costs will be prior to buying.We usually mark the goods for a low cost on the customs declaration and we are trying to help you minimize or avoid GST or V.A.T.or other import taxes,but we can't guarance no tax charge as it is depends on your country's policy
FAQ:
1.How's the Customer Service?
We are here to help with your product questions, order status and returns.
Our commitment to you is to answer your e-mail within 24 hrs, weekend within 48 hrs. Send us an email with any questions or concerns you may have.
2. Is the sample available?
Yes, we can send the free sample, you should pay for the freight But we can minus it from the total amount when you place the order.
3. How's the delivery time ?
Our delivery time is according to quantity but as soon as possible
4.How about the after-sales service?
We will carefully check all products before shipment, and will follow up the delivery until customer get it, if appears quality problem, please contact us immediately,we will give you the best solution.
Feedback:
Once you have received your item, please leave feedback for us as this will inform us that you have received your items.
Your satisfaction is most important for us. If you have a problem or question regarding your transaction, please contact us before leaving any type of feedback. And give us the opportunity to reasonably rectify in a reasonable amount of time, whatever your concern may be.
Negative feedback does not solve anything. We are always willing to work things out. So feel free to contact us.
