1. How can I get a quick&accurate quote please?
Please kindly provide as detailed information as possible.
2. How quick I can get feedback?
We promise that it will be sent in 12-24 hours once get your inqury.
3. If I have some technical problem, how can you help us to solve it?
Detailed description, photos or video will help our technician analyze the problem and give solution accordingly.
4. What is your delivery time?
In generally, about 5-15 working days after full payment or deposit received.
5. What about your QC?
We have professional QC team.100% testing before delivery.
6. How to order a machine from you?
After you confirm the order details, we will send you Proforma Invoice for confirmation. Production will be arranged upon
receiving payment. The shipping documents will be dispatched around one week after departure.
7. What is your payment term?
L/C,T/T,D/P,D/A,Paypal,Western Union.
8. How much taxes should we pay?
Please contact your local Customs or import agent for details. Thanks.
9. Can we to be your exclusive distributor of your machines?
We look forward to your close cooperation. After you order first machine and be capable of offering after service, then we can
start to talk about distribution relationship. Thank you.
10. How about Warranty?
One year warranty for our machines, except for print head. During warranty period, we will send free parts for replacement while broken parts should be sent back.
Complaint
