Complaint
ITEM | INDEX |
Volatile matter content | ≤0.40% |
Impurity particle | ≤60p/100g |
Seve residue(0.9mm) | ≤2.0% |
Thermal decomposition tempeature | ≥165 |
Apparent density | ≥0.46g/ml |
100% tensile modulus | ≤2 |
Shore hardness | ≤65A |
Tensile strength | ≥12.5Mpa |
Elongation at break | ≥690% |
Q1: May I get some samples from your side?
Re: Yes, of course. We'd like to provide 10-1000 g free sample to you, which depends on product you need. For freight, your side need to bear, but we will refund you after you place bulk order.
Q2: What is your MOQ?
Re: Usually our MOQ is 1 kg, but sometimes it also is flexible and depends on product.
Q3: What kinds of payment is available for you?
Re: We recommend you pay by Alibaba, T/T or L/C, and you can also choose to pay by PayPal, Western union, MoneyGram if the value is less than USD 3000.
Q4: How about lead time?
Re: For small quantity, the goods will be sent to you within 1-3 working days after payment.
For larger quantity, the goods will be sent to you within 3-7 working days after payment.
Q5: How long I can get my goods after payment?
Re: For small quantity, we will deliver by courier(FedEx, TNT, DHL, etc) and it usually will cost 3-7 days to your side. If you want to use special line or air shipment, we can also provide and it will cost about 1-3 weeks.
For large quantity, shipment by sea will be better. For transport time, it needs 3-40 days, which depends on your location.
Q6: What's your after-sales service?
Re: We will inform you progress of the order, such as product preparation, declaration, transportation follow-up, customs clearance assistance, etc.
