Q1. Can I have a sample order for lithium ion battery?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you have any MOQ limit for lithium battery?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for lithium ion battery?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Can we sign a secrecy agreement if we wanna build a long-term business relationship?
A: Sure, we respect clients requirements, will bring more benefit to you.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 36 months warranty to our products.
Q8: Do you accept OEM/ODM?
A: Sure, the customized order is available, with our pleasure to serve on you.
Q9: How long does it take to recharge the battery?
A: usually it takes 5 hours with 20A standard charger.
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