Complaint
WPC Fence:
| Material | 60%-65% natural wood fiber |
| 30%-35% of eco-friendly HDPE materials | |
| 5% -10% Chemical additivel | |
| Size | 135X25mm,140X25mm,150*25mm,145*30mm,150*30mm |
| Design | Hollow decking |
| Technic | Extruded |
| Length | 3.0m/pc standard length, also from your required |
| Surface treament | Groove , Woodgrain, Flat, Embossing |
| Color available | Copper Brown, Light Brown, Black, Cedar, Coffee,Dark Grey, Silver Grey, Yellow, Red and Wood,etc. |
| ( we can adjust the new color according to the order requirement) | |
| Cerfiticate | ISO9001,CE, Microbiological testing ,TUV,ect |
| Lifetime | 20years |
| Package | pallet with PVC soft flim |
| Delivery time | 2 weeks(sometimes we have in store) |
| MOQ | 200SQM |
MetalX is a world-leading designer and manufacturer of fences and gates.
With our extensive knowledge and experience in fences and gates, we have exported our products around the world in industrial and commercial applications globally over a period of more than 20 years, including wire mesh fences, metal fences, palisade fences, temporary fence, livestock yard products and all kinds of gates.
With professional experience in the fences and gates business, our skilled staff members are able to provide the highest level of support, including drafting and engineering for our products in order to support our client's project requirements.
Our company has established a good reputation for quality workmanship and efficiency and has been assessed and registered as meeting quality standard requests.
We always uphold the principle of "Customer First, Consider for the Customer Everywhere". Our products are of the best quality at an affordable price.
1. Q: Are the welding points easily to get broken?
A: Please do not worry about it. We will test the tensile strength during production.
2. Q: Are the fences get rusted easily?
A: Before painting, the fences must be sand-blasted and cleaned three times: water cleaning-- park rising-- water cleaning. The powders we use are Dupont or Aksu which are internationally famous brands, to ensure the plastic layer is beautiful, firm, and smooth, and the surface is resistant to ultraviolet and corrosion.
3. Q: If the quality is not met my request, how do you solve this problem?
A: First of all, we don't allow any defective products to leave our factory. We do strict quality inspections at every step and guarantee to reduce the defective rate to less than 0.1%. But if there is any problem, we will guarantee to solve it within 2 working days after your pictures or video proof.
4. Q. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost. And all the sample costs will be refunded after you place the order.
5. Q: How long warranty does your company can provide for fence products?
A: Our product can last for 10 years at least. Usually, we will provide a 5-10 years guarantee.
6. Q: Can I be your agent?
A: We warmly welcome all kinds of cooperation, Please email us for more details.
7. Q: How is your after-sale?
A: After the goods are sent, we will track them in real time and give you timely feedback. After you receive the goods, we will have a dedicated staff to return visits, if there is a problem, we will reply to you within 2 working days
8. Q: Can you design and make customers' requests?
A: Yes, we will do as per the detailed specification from the customers, and professional recommendations will be offered to customers.
