Complaint
1. Q: Are you manufacturer or trade company?
A. We are manufacturer and specialized in terminal block for 20 years.
2. Q : Can you make customized products and customized packing?
A: Yes.We made a lot of customized products for our customer before. And we made many moulds for our customers already.
About customized packing,we can put your Logo or other info on the packing.It is no problem.
3. Q : What about your delivery time?
A: We have a lot of products in stock.We can send the stock products in 3 work days.
If without stock,or stock is not enough, we will check the delivery time with you.
4. Q: What kind of payment do you accept ? Can I pay RMB ?
A: We accept T/T(30% as deposit, and 70% balance after you receive copy of B/L) L/C. And you can also pay money In RMB.
5. Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, such as DHL,FedEx,,UPS,TNT,EMS.That's a Door to Door service.
For big packages, we will send them by Air or By sea.We will use good packing and ensure the safety.
We will be responsible to any product damage caused on delivery.
Any requirements or question,welcome to "Send" us an e-mail Now!!!
It's our great honor to do services for you! You also can get the FREE SAMPLES soon.
