Complaint
1. Training customer how to operate the equipment for free (Including adjust and test the equipment for put into use,fault clear).
2. Under normal use, if equipment have quality problem,customer require us to change the part, we will change the part for free.(but the transportation expense outside china shall be pay by customer).
3. We will offer the technical support through phone call,internet if customer require.
4. For the equipment that sale by agent to the same country or area and the price above 200000 RMB, if customer require us to sent technician for sevice.Customer must bear air ticket,food and accommodation fee.
5. If transportation,installation, faulty operation problem,lead to the equipment's part damage.That will not have a warranty, but we will present the part to customer in a low price.
WHY CHOOSE US
1. Your inquiry will be replied within 12 HOURS.
2. OEM or ODM projects are welcomed.
3. We send SAMPLES for customer to check the quality.
4. We provide an ENGLISH MANUAL for using and maintaining.
5. All products and accessories have been tested by THREE TIMES before ship out.
6. All products have ONE YEAR WARRANTY. If there is no man-made problems, we will replace or repair for your freely.
7. We have a professional R&D TEAM.
8. We provide GOOD QUALITY, ON TIME DELIVERY and COMPETITIVE PRICE for you.
9. We offer the best AFTER-SALE-SERVICE. If any problems happen, our team will do our best to solve for you.
