Complaint
| Place of Origin | Shenzhen Guangdong Hong Kong China (Mainland) |
| QC Policy | All products in each of the production process for inspection, to ensure the quality of finished products. |
| Packaging | 1. Inner packaging: opp bag /piece or custom retail packaging(blister box, PE bag, bubble, gift paper box) 2. Antistatic bag, foam paper, and foam boxes outside, then edge woven bag to protect from water. According to the products and your request. |
| 3. We also can package as customer's requirement . | |
| Delivery Time | in 1- 3 work days after receiving the payment |
| Shipping terms | 1. Usual order: register air mail, DHL, UPS, FEDEX, TNT, Aramex, EMS, Epacket and so on |
| 2. Large order: By sea or By air | |
| Payment terms | Western Union, MoneyGram, Bank Transfer(T/T), PayPal, Wechat, Alipay, Personal card(Payoneer), etc |
| Main Markets | North America; South America; Eastern Europe; Mid East; Eastern Asia; Western Europe; Central America; Northern Europe; Southern Europe |
| Service | 1.12 month warranty |
| 2. If quality have problem, send the replacement unconditionally | |
| 3. Amazing service from selling to recieving packages, making you more comforable. Best after sales service to ensure satisfaction from customers |
Q1. What is your terms of payment?
A: Western Union, Bank Transfer(T/T), Paypal, MoneyGram,Wechat,Alipay,Payoneer,etc
Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF,FCA
Q3. How about your lead time?
A: 1-3 days after receiving your payment.
Q4. Can you produce according to my design or the samples?
A: Yes, we can produce by your design or samples.
Q5. What is your sample policy?
A: There is sample cost for OEM order .Sample cost will be deducted in our next bulk order.
Q6. Do you inspect the goods before shipment?
A: We have 100% inspection for every products before shipment.
Q7: How to order?
A: Please let our sales know the items and quantity you need. An official PI will be sent to you after confirming the order. Warehouse will arrange your order after receiving your payment proof and ship out after receiving your payment.
Q8: What is your shipment method?
A: For fast shipping: DHL/FEDEX/UPS, 3-5 working days
For economical shipping: CHINA MAIL, 7-20 working days
Why choose Esaker?
A. Absolute integrity and sincerity to every customer, even if the order may not be able to be traded,we must be maintained, which is the corporate culture.D. Strictly quality control.
E. Good after-sale service.
