Complaint
Q1. If there is any technical help after we receive the carts?
A: Yes, we supply 24 hours online service for free.
Q2.Do you have CE documents and other documents forcustoms clearance?
A: Yes, we have CE, after shipment, we will send you the Packing
list/Commercial Invoice/Sales contract for customs clearance.
Q3. lf l want to visit your factory, how can l contact you?
A: Just send us your online contact number, we will discuss and make adetailed arrangement according to your time.
Q4. lf there are some problems with some parts during the warranty period, will your company repair or replace me?
A: Yes, we will send new carts parts to you within warranty time for free. Not including the consumable parts and Man-made damage.
Q5.How long can the carts be delivered?
A: Common cartss can be delivered within 3~10 working days.
