Complaint
1. What certificate does your company have?
Our company has international certificates below:
A. Quality management system certificate complies with GB/T 19001-2016/ISO 9001: 2015 requirements;
B. Environmental management system certificate complies with GB/T 24001-2016/ISO 14001: 2015 requirements;
C. Occupational health and safety management system certificate complies with ISO 45001: 2018 requirements.
2. Is your company a factory or a trader? What products can be provided?
We are a company of manufacturer of Fiber optical cable fitting, ADSS OPGW Tension & suspension set, Preformed dead-end guy grip, FTTH accessories, Overhead transmission line fitting, Pole line hardware, Electrical HDG steel cross arm, Stay rod assembly, Bolts nuts, washers, and Electric power fitting.
3. What are the materials of your products? Can do other materials?
For our preformed guy grip dead end products are mostly made of galvanized steel wire or alloy clad steel wire, and aluminum alloy wire for armor rods. Sometimes, customers want copper preformed materials, we indeed made it before.
However, we still listen to customers if different materials are required.
4. Can your company provide drawings?
Yes, we can. Drawings are a way of confirming the parameters of the products. By providing drawings, we can avoid mistakes. Sometimes, customers sent some pictures with measuring, we engineer can draw a very good technical drawing based on it.
5. Can you provide a Certificate of Origin? Or invoices certified by Embassies?
We have been already recorded and registered in the Commodity Inspection and Quarantine Bureau and the Embassy, so we are qualified to issue certificates of origin and invoices for different countries.
6. When customers show the target price or price from other suppliers, can you agree that?
We are happy when clients give us their advice about the buying price, that means, customers have interested to our company and products, and may in some way, also have trust in us. In this way, it's no doubt to carefully check the target price from customers, and listen to their requirements of quality. Give the best solutions.
