Q1. What is the Warranty for the solenoid valves
A1: For the valves, we have one year warranty. If any quality problem on our side occured in this period, we will make replacement.
Q2. What is NO and NC ?
A: . NO stands for Normally open, that is , valve keeps open without power. if connect, it with power, the valve will get closed.
NC stands for normally closed , that is valve keeps closed without power. If connect , it with power, the valve will get open.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
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