Complaint
Q1. Are you a trade company or a manufacturer?
A: We are trade company&manufacturer specialized in wet wipes, masks, dry & wet dual-use wipes and nitrile gloves. OEM & ODM service are available.
Q2. What're OEM terms?
A: OEM is welcome. We serve customers for their own brand and requirements.
Q3. How to place an order?
A: Please contact us to confirm the specification, quantity and required details, you can place an order via MIC online or offline after confirmation all details.
Q4. What are your terms of payment?
A: T/T 50% as deposit, and 50% before delivery or others. We'll show you the photos of the products and packages before you pay the balance.
Q5. What are your terms of delivery?
A: EXW, FOB, CFR, CIF, etc.
Q6. How about your delivery time?
A: Generally, it will take 30days after receiving your deposit for first order. The specific delivery time depends on the items and the quantity of your order.The return order will take 15days around.
Q7. What is your sample policy?
A: We can supply the sample for free.But the express charge will be paid by customers.
Q8. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q9: How do you make our business long-term and good relationship?
A:
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
