Complaint
Q1:How long is the warranty period for sanitation vehicles?
A:The whole sanitation vehicle is guaranteed for 12 months, except for wearing parts. (not including fragile parts).
Q2: Product positioning?
China's first research and development of mini electric washing and sweeping truck, Leaf collecting truck, small Deep washing road sweeping truck, has been committed to building the "watertruck" brand, making high-end electric sanitation cleaning equipment,focusing on solving the world's sidewalks, non-motorized vehicle lanes, back street small Governance solutions such as lanes, and cleaning solutions for areas that cannot be accessed by large sanitation vehicles
Q3: What's the advantage of your company?
A: 1. The company has a young, experienced and efficient R&D team, which is based on technological innovation and constantly promotes product iteration. Provide a solid R&D technical support for enterprises.
2. Focus on the production of high-end electric sanitation equipment for many years, with rich experience. The production system is complete, with a production line workshop that can meet hundreds of vehicles, and a full range of small sanitation equipment such as garbage removal, road washing, leaf collection, water tanker truck, and high-pressure road washing vehicle.
3. Strict quality management system runs through the entire production line. We strictly control all aspects of procurement, design, assembly, commissioning, testing, packaging and transportation. Especially in the assembly and testing stage, each sanitation vehicle must pass more than 60 functional tests, which can effectively ensure the efficient and stable operation of the sanitation vehicle in various environments, and ensure the performance and quality of each sanitation vehicle.
4. Respond to customer needs in the first time, and is committed to providing high-quality and considerate services to global customers.
5.Our company have national ,and provincial certifications, such as ISO9001,and a certificate of patent, etc.
Q4:Which kinds of batteries can we choose?
A:The standard is Lead-acid battery ,It also can according to your requirements, choose the lithium battery.
Q5: Can you produce as per customer special requirement, such as customer brand?
A:Yes, we can.
Q6:How to carry out after-sales service?
A:If it is in the warranty period, the parts is free. First , you need to provide the bad parts; then we will deliver new parts for free.
