Complaint
Packaging & ShippingPort
| Quantity(Kilograms) | 1 - 100 | 101 - 1000 | >1000 |
| Est. Time(days) | 5 | 7 | To be negotiated |
Question 1:Can you supply free samples ?
Answer:Because so many free sample orders everyday to us, sorry, we need to supply sample with charge, but sample charge can be deducted from future orders.Hope you can understand.
Question 2: How to assure your delivery same good quality as sample?
Answer: We just take sample from mass production. So same production line,same quality. Even we can supply you preshipment batch sample approval.
Question3. How to assure our delivery and quality after prepayment? If there is a dispute about quality etc, how to solve the problem?
Answer: We are committed to ingredient industry for nearly 20 years. Our products sold popular to European, american, russia and asian market.
The most important is pls book order directly in Alibaba order.You can get extra Ali trade assurance. Our current assurance limit is USD104000 and will still up in future.
We welcome use Trade Assurance, you'll enjoy:
100% product quality protection
100% on-time shipment protection
100% payment protection for your covered amount
Question 4:What kind of payment do you prefer?
Answer: We can accept TT, DP,LC,Westunion etc.
Payment Term | T/T |
| 30% T/T in advance, paid the balance before shipment |
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| CFR (C&F) |
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30% T/T in advance, paid the balance against copy of B/L | |||
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| CIF |
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| L/C | L/C amount above 20,000 usd, we can accept L/C at sight after the issuing bank approved by us | |
| West Union |
| |
Amount lower than 5000usd | |||
