Complaint
Product introduction
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Q1: Are you trading company or manufacturer ?
A: We are a factory. Our factory locates in Shandong Province. If you would like to visit our factory, just inform us in advance, we warmly welcome all of our clients to visit us.
Q2: How long is your delivery time?
A: Generally, it is 10-15 days after receiving the deposit.
Q3: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q4: What is your terms of delivery?
A: EXW, FOB, CFR, CIF, etc.
Q5: What is your sample policy?
A: We can supply free samples if we have ready parts in stock, but the courier cost are charged.
