Q: Is it all right to make customer's own brand name? A:Yeah. Actually we have rich experience in OEM.
Q:Are you a manufacture or trading company? A:Yes,we are a manufacturer.
Q:Can you do the design for us? A:Sure can we. There are a variety of technicists and engineers support us.
Q:How can I get a sample to check your quality? A:Samples are presented free in our company and the only price you will pay is shipping.
Q:Packaging & Shipping: A:Foam wrap at both ends and carton accessories; By air/By sea/By express
Q:What about the lead time for mass production? A:Regular sizes are available in stock; We will prepare products as soon as possible in accordance to your need.
Q:What is your terms of delivery? A:FOB
Q:What's your payment term? A:"30% T/T in advance 70% T/T after received the copy of BL. L/C, D/P, D/A, Money Gram, Credit Card, PayPal, Western Union, Cash, Escrow."
Q:When can I get the price? A:Process and respond to your email as soon as you receive it.
Q:Where is your company? A:Ningbo Zhejiang, China
Q:Where is your loading port? A:Ningbo port.
Q:How soon we can get email response from your team? A:Within 10 minutes.
Q:If we have some other product requirements that your page don't include, can you help to supply? A:We will contact relavant staff, and try to solve this problem together.
Q:"Does your product have warranty service? How long is the warranty period?" A:Our guarantee time is 10 years.
Q:How long is the delivery period of the product? A:Our normal delivery time is about 10-15days. Meanwhile, if there are any changes about it, then we will contact with you.
Q:What quality certifications do you have? A:We have UL, CUL, CE, E90, ROHS etc.