FAQ
Q1. Are you a factory?
A: Yes, we are a factory located in Shenzhen.
Q2. Can I place a sample order for reference?
A: Yes, sample order are acceptable.
Q3. What about the lead time?
A: 5-8 days for samples. Formal order needs 10-15 days.
Q4. Do you have MOQ limit for led light order?
A: No MOQ limit. 1 meter for sample order is available.
Q5. How do you ship the goods and how long does it take?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-8 days to arrive.
Q6. How to proceed an order for led light?
A: 1. Let us know your requirements or application.
2. We quote according to your requirements or our suggestions.
3. Customer confirms the samples and places deposit for formal order.
4. We arrange the production and shipment.
Complaint
