Complaint
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Q1: Are you factory or trading company?
A1: We are factory with over 15 years experiences, our R&D team has strong ability of developing new products constantly for our clients.
Q2: Do you offer OEM&ODM service for free?
A2: Yes, we offer ODM service for order above 8000usd; for OEM serivce, our strong R&D team are able to develop new product according to your design.
Q3: Can you provide free samples for testing quality?
A3: Yes we can provide free samples but we do not bear the freight.
Q4: How about your delivery time?
A4: Sample lead time: about 1-2 days . Mass production lead time: about 15-25 days after getting the deposit.
Q5: What is your terms of payment?
A5: 30% deposit +70% balance payment or 100% payment (Depending on the amount)
