FAQ
1. Q: What kind of company are we? A: A professional knife and saw company integrating development, production and sales.
2. Q: How long will it take to deliver? A: If the warehouse has sufficient supply, it usually takes 5-10 days for delivery. If the warehouse supply is insufficient, it usually takes 15-30 days for delivery. In general, it is determined by the number of orders placed by the user.
3. Q: Will you provide samples? A: Yes, we will provide samples, but users need to provide the freight by themselves. If the sample size needs to be individually customized or the cost is too high, the user needs to provide the sample fee and shipping cost.
4. Q: What payment methods do you accept? A: If the transaction amount is small, the buyer needs to 100% and bear the bank fee. If the transaction amount is larger, 30%-50% advance payment can accept L/C. However, the price of the letter of credit will be high, so the buyer needs to provide the terms of use.
5. Q: Do you provide after-sales service? A: Yes, we provide after-sales service. Due to the epidemic, we can only provide online after-sales service for the time being. Buyers who have any product questions and need to consult can contact us through our official website contact information.