Complaint
Q1. Will you do Inspection before shipment?
A1. 100% QC inspection , each function will be tested qualified before packaging.
Q2. What is your minimum order quantity?
A2. We accept sample order.Our customers will order sample before batch order
Q3. How to place an order?
A3. First of all,you can get in touch with us through Email,TM,Skype or whatapp. We will provide you photos,specification and other related information of the product which your are interested in. Our sales-person will follow up your requirements and provide you the quotation,PI,CI step by step.
Q4. What is your payment term?
A4. We accept flexible payment terms. T/T, Western Union, Paypal or other
Q5. What is you shipping way?
A5. We chose fast and convenient delivery way, door to door.DHL , TNT,Or Fedex is our preferred shipment method.You can also recommend other shipping method.
Q6. How long is the warranty period?
A6. All of our products has a period of 1 year warranty.force majeure and manual damage are not included.
Q7. How about your After-sales Service?
A7. We will provide the free SDK and necessary technical support to your secondary development.we will provide technical support for maintenance. You can also contact with our sale stuff when you need repair service.
Q8. Can you do custom service?
A8. Yes,sure.We have both the hardware and software departments in our company. We have many experience in doing custom service.You can contact us to know more about our custom services.
