Complaint
| 1) When can I get the price? |
| We usually quote within 1~3 hours after we get your inquiry. If you are very urgent to get the price, please call us so that we will regard your inquiry priority. |
| 2) How can I get a sample to check your quality? |
| After price confirmed, you can require for some samples to check our quality. The blank samples or even some printed samples will be offered if you can afford express fee. |
| 3) How long can I expect to get the samples? |
| As usual, the samples will be finish in 5-7 days after received your confirmed artworks. |
| 4) What about the lead time for mass production? |
| Honestly, it depends on the order quantity and the season you place the order. The best record we keep is delivering 20,000pcs gift boxes within a week. |
| 5) What is your terms of delivery? |
| We accept EXW, FOB, CIF, DDP trade terms etc. You can choose the one which is the most convenient or cost effective for you. |
