| Q1:Can I have samples to test? And what is the leadtime for sample orders? |
| A1:Yes, we can supply samples. And it has ready stock in Europe. Once the buyer pays for the sample cost and shipping cost, we can ship out asap. |
| Q2: Do you provide after-sales service? |
| A2: Yes, the warranty is 1 year, if there are any quality problems on our side in this period, we can send a new one as a replacement. |
| Q3 What is your company's advantage? |
| A3: We only supply high level-quality of lithium batteries and we guarantee on-time shipment, we also provide excellent after-sales service. |
| Q4: Do you accept OEM/ODM? |
| A4: Yes, it is available. |
| Q5: What is your lead time for mass production? |
| Our capacity is very large. The lead time is about 7 days based on the order. |
| Q6:Are your battery's real capacity? |
| A6:All of our battery cells with Grade A are 100% new and have real capacity. |
| Q7:Are you a factory or a trading company? |
| A7:we are a professional rechargeable lithium-ion battery and LifePO4 battery manufacturer, welcome to visit. |
| Q8:What kind of certificates do you have? |
| A8: We can provide CE, ROHS, ETL, MSDS, PSE, UN38.3, and so on if your quantity is large. |
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