Q1: I am a novice foreign trade, how to finish an order? A1:First of all, you can contact us by email.Our professional staff will give you answer any questions, or,you can direct online order according to their own requirements. Q2: What's the order process? A2: Submit design(you) > submit quotation(me) > confirm to order and pay set up cost (you) > Create artwork (me)> Approval (you) >full payment or a half payment(you) > Production + Shipping after full payment (me) Q3: Can I get a product sample? A3: Yes, of course. We will make sample after you paid set up cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect. Q4: I'd like to know the specific delivery process. A4: We will provide you tracking number at the time of shipping. It could be following on internet. Q5: I need some very urgent, how fast you can produce it? A5: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you. Q6: I received, but it's wrong, how could I do? A6-1: If the goods you received is same as the sample you confirmed, we don't accept refund. A6-2: If the goods is different as the sample, we agree to remake for you freely.
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