Complaint
| Solar panel: | 5.5V 250mAh 1.4W | Battery: | 3.7V AAA 2200mAh 18650 Lithium battery |
| Light source: | 16pcs *SMD2835 | Packaging : | 2pcs/inner , 32pcs/ctn |
| Material: | ABS + PC+Hardware | Product size : | 780x13.5mm,210x13.5mm |
| Luminous flux: | 100LM | Inner box: | 265x140x175mm |
| Waterproofing grade: | IP55 | Carton size: | 580x540x375mm |
| Color: | Transparent | N.W.: | 0.97KG |
| Switch: | Tumble switch | G.W.: | 1.15KG |
| Function: | Intelligent light control | Package N.W.: | 15.52KG |
| Charging time: | 6-8 hours | Package G.W.: | 19.60KG |
| Working time: | 8-10 hours |
Shipping
We ship to worldwide by DHL,UPS,FEDEX,EMS or by Air or by sea.We will select the fast and reliable way for delivery.Save on shipping and safer on delivery.
1.Items will ship within 1-7 business days after payment received if have goods in stock.
2.You can mix all the items freely to place an order, thus you can save shipping cost.
3. Import duties,taxes and charges occured in buyer's country are not included in the item price
or shipping charges.These charges are the buyer's responsibility.
Return & Warranty
1. Items will be tested before shipping.
2. 1-2 years manufacturer's limited warranty for defective items( NOT excluding items wrong operated
or physical damaged by buyer).
3.Defective items MUST BE reported and returned within the warranty period in the original
packaging, also must provide us the return tracking number.
Feedback
We keep high standard of excellence and strive 100% customer satisfaction. Your satisfaction and positive feedback is very important to our business development. Please leave positive feedback if you are satisfied with our items and service. If you are not satisfied with this purchase, please be free to contact with us. We will try our best to help you until the problem is solved.
Q 1:WHY CHOOSE US?
1. Quality control and delivery time is strictly controlled
2. Reasonable good price: We are factory and able to offer better price
3. Our team response timely with professional,workable advice
4. We are able and happy to do small orders
5. Helping our clients find their favorite products
Q 2. Are you trading company or manufacturer?
A. We are factory, locate at NO. 6 Chunchao Road, Cao'e Street, Shangyu District, Shaoxing, China.
Q 3. What are your major products?.
A. Our major products are Solar products, vehicle products , Charging pile , tools products., burn-off oven products and so on .
Q 4. Can we add our logo on products or use our packing design?
A. Yes. You can add your logo on products and use your packing design.
Q 5. Can we do custom made design?
A. Yes, we can do the custom made design to meet your required.
Q 6. What is the payment terms?
A. T/T or 100% L/C at sight.
Q 7. How long is your delivery time?
A. For sample order, 1-7days. For mass order, 15-30days.
Q 8. What is the shipping way?
A. By sea. By Air
Q 9. What is the warranty?
A. At least 1 year warranty.
Q 10. How does your factory do regarding quality control?
A. Our inspector QC will check the goods in every procedure and modify the parts once they find any problems from them.
Or you can let your QA or third party to inspect the goods quality .
If need our salesman will also check our goods and take photos for every procedure.
