Complaint
commercial project Natural Stone Polished/ Honed Surface Bathroom/Kitchen /Living Room Countertop black impala Granite for Home
| Size | Slab: 2800 x 1800mm, 2800 x 1600mm, 2600 x 1600mm, 2500 x 1500mm, 2400 x 1400mm, 2400 x 1200mm. |
| Tile: 305 x 305mm, 305 x 610mm, 610 x 610mm, etc. | |
| Cut-to-size : 300 x 300mm, 300 x 600mm, 600 x 600mm, etc. | |
| Other sizes as per customized request. | |
| Surface | Polished, Honed, Flamed, WaterJet, Leathered. |
| Package Detail | 1) Slab: plastic inside + strong seaworthy wooden bundle outside. |
| 2) Tile: foam inside + strong seaworthy wooden crates with reinforced straps outside. | |
| 3) Countertop: foam inside + strong seaworthy wooden crates with reinforced straps outside. | |
| Quality Assurance : During the whole production process, from material choosing, fabrication to package, our quality assurace people will strictly control each single and every process to ensure quality standards and punctual delivery. | |
Delivery Time: 7 days per container.
Min Order: 1 Slab.
Price Item: FOB Xiamen,China. or we can ship as client request.
Payment: 30% Deposit before production, 70% Balance before shipping.
1. Are you a trading company or factory?
A: We're trading company with factory. We manufacture products ourselves and we source from other collaborative factories too which guarantees a competitive price and product variety.
2. How do I know your quality?
A: High solution detailed photos and free sample will be able to verify our quality.
3. I'm a home owner and I need small quantity, what do I do?
A:Pls check with our sales team if it's in stock or if we have distributor locally.
4. Can I get a door to door service? or can I get the tiles delivered to my door?
A: Yes, we offer delivery to your door service, which makes your work easy.
5. Can I get a sample first? And how does it charge?
A: Yes, free sample is available with freight collect or prepaid.
6. What if the tiles are broken during transition?
A: All our products are insuranced, our after sales will sort our the reasons and will sure you'll be properly compensated.
7. What's the benefit for long term importers or distributors?
A: For those regular customers, we offer incredible discount, sample free shipping, free sample for custom design, custom packagingand QC as per custom requirements.
8. Can you make products from our designs?
A: Yes, we do OEM, ODM and OBM.
