Q1: May I ask for samples?
A: Yes, all our fun toys support free samples for testing.
Q2: how about the delivery date?
A: We have a fast delivery. Samples take about 1-3 days and bulk orders take about 5-10 days. OEM and ODM orders take about 15-25 days.
Q3: what's your minimum order?
A: Usually, our minimum order quantity is 100pcs. Both sample orders and trial orders can be ordered from 1pcs.
Q4: can I print my logo on the product and package?
A: Yes, you can. We always accept OEM orders, with a minimum order of 500 pieces of customized products and 1000 pieces of customized packaging. Please consult us for more details.
Q5: do you have any sex toys in stock?
A: Yes, we have a proper stock of each product.
Q6: how do I pay?
A: We usually accept payment by T / T, PayPal, Western Union remittance, etc. In addition, Alibaba Trade guarantee is also OK for us. Just for your convenience.
Q7: what is your mode of transportation? How long will it take for and delivery?
A: We usually ship by express, air, sea or special line. For samples, we usually send samples within 3 days after receiving your payment, and you will receive them by international express within one week. Heavy cargo by air, economical and fast For heavy goods by sea, it is the cheapest but slow. For Russia, we only ship goods through the Russian special line, which usually takes about 18-20 days to arrive.
Q8: how long is your warranty period?
A: we usually provide a one-year warranty from the delivery of the goods.
Q9: how to deal with the defective rate?
A: During the warranty period, we have good replacement items for any defects in batchproducts.
Complaint
