Complaint
Item name | New Fashion Wholesale Extra Large Beach Bag Neoprene Tote Bag Handbag for Women | ||
Size reference | Customized | ||
File request | Ai or PDF with outline | ||
Packing details | Each in a polybag and 20-25 pcs in a carton or customized packing | ||
Sample cost | 35-50 USD (can be refunded when order for 10k confirmed) | ||
Sample time | 3 days without printing; 5 days with printing | ||
Shipping method | By Express, by Air or by Sea | ||
Payment terms | T/T. 30% deposit and 70% balance before shipping. |
Q: Are you a manufactuer? |
A: Yes. We have our own production plant with 15 years' experience. |
Q: Can you provide a lower offer than other companies? |
A: We look forward to establishing a long-term friendly relationship with you, so we will give you a fair quote. |
Q: How can I get a sample? |
A: You send us your design in Ai or PDF format or high resolution image and then pay a small amount of sample fee, we will make a sample and send it to you. The sample fee will be returned to you in the formal order(when the order qty reaches our request). |
| Q: How long can I expect to get the sample? |
| A:Within 7 days. The sample will be sent to you via express. |
| Q: What shall I do when I found the quality problems or I am not satisfied after I receive the cargo? |
A: Don't worry. We will be responsible for all the products we made and take care of all your concerns. We will discuss about the solutions with you to ensure everything will be fine in the next order. |
