Complaint
Used in the production of acetylene gas, polyvinyl chloride, lime nitrogen, dicyandiamide, iron and steel desulfurizer, etc., used in electronics industry, teaching reagents. Calcium carbide is used for chemical production accounts for about 60%, and the remaining 40% is used for metal welding and cutting. Using calcium carbide as raw material can produce a series of chemical products, such as PVC resin, polyvinyl alcohol, vinyl acetate, neoprene rubber, butanol, octanol, tricyanoethylene, tetracyanoethylene, acetaldehyde, acetylene carbon black, lime nitrogen, etc.
Q: Can OEM /ODM be supported?
A: Yes, we can produce according to your requirements.
Q: Do you have it in stock?
A: Most customers like products in stock, so we try to keep most of our products in stock.
Q: When do you expect delivery?
A: It depends on the quantity of the order. Generally speaking, samples can be delivered to the port 7 working days after payment; For large orders, delivery will take place within 7-15 working days after receipt of payment.
Q: What are your payment terms?
A: It is highly recommended that you make a wire transfer in advance. It is also possible to pay 30% deposit before production, and 70% of the final payment is paid after loading.
Q: What documents can you provide?
A: Usually we provide commercial invoice, packing list, bill of lading, insurance, analysis sheet and certificate of origin. If your market has any special requirements, please let us know.
Q: How do you handle quality complaints?
A: Our quality control will reduce quality problems to almost zero. If there is really a product quality problem, we are willing to make the corresponding compensation according to the certification materials.
