Complaint
| Product Name | DC 300KW/360KW/480KW Ground-mounted EV Charger |
Single Output Max. Current | 200Amp |
Features | 1.Delicate appearance, simple operation, convenient installation 2.High efficiency, reliable and stable performance 3.Friendly interaction interface, 7 inches color touch screen 4.Support multiple modes of charging, operation management and payment 5.Support 3G/4G, Ethernet or wireless telecommunication 6.Support CCS-2/CCS-1/CHAdeMO/ GB/T connector(or Socket) optional 7.Overload integrated Protection 8.Support online data upgrade |
Applicable Scenes | They are suitable for occasions such as city special charging stations that provide charging for bus, taxi, public service vehicles, sanitation vehicles, logistics vehicles, etc.; city public charging stations that provide charging for private cars, commuter, bus; intercity highway charging stations and other occasions that need special DC fast charging. |
Q1. What is your term of packing?
A: Generally speaking, the products are fixed and transported with cardboard shells + wooden stakes.If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your term of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your term of delivery?
A: FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 7 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:We are a first-hand factory, and the price is always advantageous.We will provide continuous professional product services and strong after-sales support. Strive to provide customers with the best user experience and quality assurance.
