Complaint
Q: Are you the factory to provide OEM products?
A: Yes, we are factory focused on night vision for more than 21 years in China,
OEM/ODM service is available
Q: How about your product quality?
A: All items are provided with CE /FCC /RoHS certificates and our factory passed ISO 9000
To make sure the quality,all products will be 100% checked on production line,and we also
will randomly check base on AQL before shipping.
Q: Can I take a sample to test before I place formal orders?
A: Yes, you can take a samples at first . If there is a problem, our engineers are always here to help you.
Q: How long is your warranty?
A: All night vision have 12 months warranty. During this period, customers can replace or repair cameras for free.
Q: Can I have a refund for the defective night vision?
A: Yes, if the problem can not be solved , you could send the night vision back, and we will refund the money to you after we receive the night vision.
