Complaint
Future Digital Energy Co., Ltd is a professional high-tech enterprise that integrates R&D production, sales and service. We are
not only a manufacturer of EV Charging Stations, but also committed to providing overall operation and charging solutions for electric
vehicles, as well as the construction of charging facilities.
With more than 12,000 square meters of production plants and more than 50 researchers, our factory has strong R&D advantages and
a stable production base in Shenzhen, China.
Our Service and Advantages
Factory Direct : First-hand resources, no middlemen, competitive prices
OEM/ ODM Service: Customized to meet all your specific needs, A reliable manufacturer
Fast and Safe: Short production cycle, Fast delivery Strictly tested before shipment
Q1. What is your term of packing?
A: Generally speaking, the products are fixed and transported with cardboard shells + wooden stakes. If you have legally registered
patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your term of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your term of delivery?
A: FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 7 to 25 days after receiving your advance payment. The specific delivery time depends on the items and
the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:We are a first-hand factory, and the price is always advantageous. We will provide continuous professional product services and
strong after-sales support. Strive to provide customers with the best user experience and quality assurance.
