1.Can you provide drawing design service?
Yes, we have professional HVAC engineering team to design your project and optimize solutions, we can also provide professional HVAC drawings.
2.Can you provide installation accessories along with equipment?
Yes, of course. This is one of our standard services, we can calculate and quote you needed VRF installation kit which
includecopper pipe, insulation pipe, air diffuser & grill, ball valve, etc.
Note: most of our customer prefer to ship units and installation materials together as one shipment, we are professional to do that with good package method.
3.What is your delivery time?
For the standard unit, about 35-40days.
4.What is your VRF guarantee?
Our products has strict quality control, lifespan for proper use can be 5-10 years.
Also we provide 1% free spare parts for your maintenance and aftersales services.
5.Do you have technical support?
We have professional technical team to answer technical question at 24x7.
When the goods arrived, we can also guide the installation and commissioning by online video or phone call.
If needed we can also send out a project engineer to your country at a fair cost.
6.Would you help me to manage the transportation to my country?
Yes, our professional logistic team will help you to arrange cost effective shipping service to get you fast shipment with less cost.Usually we recommend full container shipment 20GP, 40GP, 40HQ.
7.How can I trust your company?
We are one of the best professional HVAC solution suppliers in China with more than 10 years experience, also we are authorized agent for some reputed brands such as Dunham-Bush(a USA brand with 126 years) and TICA Climate (a Carrier holding company), you can verify us by any means, if needed we can also provide business references around your region as credibility testimonial materials.
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