Complaint
Q1: Can I get some samples?
A: We are honored to offer you samples for quality check.
Q2: Do you test all your goods before delivery?
A: Yes, definitely all our goods will be double checked and make sure 100% perfect to go before delivery.
Q3: What is your terms of packing?
A: Generally, we pack our goods in Iron frame + cartons. Or we can pack as per your requirement.
Q4: How about your delivery&delivery time?
A: Generally, it generally be sent by Sea and will take 30 to 60 days after confirmation of your order. The specific delivery time depends on the items and the quantity of your order.
Q5: Can you produce according to the samples?
A: Yes, OEM order is available, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
Q7: Will you deliver the right goods as ordered? How can l trust you?
A: Yes, we will. The core of our company culture is honesty and credit. Please believe us. We looking forward to establish long cooperation relationship with you.
Q8: How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
Q9. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q10: Can I get some some discount with bulk order?
A: Yes, sure we will offer discount according to the order quantity, the bigger the order is, the more discount we can get for you.
