Complaint
Sterilizing machine
Produce the good performance machine, make project for customers, let customers satisfied with.
Before-Sales
1.Contacting with customers, in the beginning we will recommend the suitable model according to customers' requirement, share the machine detailed pictures and videos, show the qualified product quality and also supply the technical support.
2.Meanwhile, we will show our other customers case for the ultraviolet sterilizer machine, our factory company pictures, make sure every clients can rest assured of our machine quality.
3.Help customers check sea freight, air freight, etc., reduces customer troubles.
4.Answer customers' other related questions in time.
Ultraviolet Sterilizer Machine:
1.pls cutomers advice:
what kind of material would you like to sterilize?
What's the capacity of material?
The Machine takes advantage of the ultraviolet rays to destroy the DNA of various microorganisms in 20 seconds to 1 minute, and can kill 99% of bacteria and viruses. It can be used to food, medicine, cosmetics, tableware, personal and public goods, and other items of rapid sterilization.
2.Customers case
We are doing the food machine, export business with much experience. These years, our customers group is gradually extended. For the food machine, it is required by people from different countries, like Africa, Pakistan, Kazakhstan,America etc.
For sterilization machine, we can answer customers' questions, like the lamp material, the melt material. We hope from our discussion, can let every customers have more knowledge of our machine. And More important, we believe we can help to create benefits for you!
On-Sales Service
1.After confirming the order, we will arrange production or stock-up directly, and also the machine transportation and notify client the machine of the logistics message in time.
2.Among the production or stock-up process, we will send the machine production pictures, delivery pictures and the spare parts pictures, videos for customers' check.
3.Doing the necessary customs declaration document and delivery the customs clearance document for customers on time, in case delay customers' time of pick machine up.
Model | SL2000 |
Overall length | 2000mm |
Working area | 1200mm |
Feeding area | 500mm |
Discharge area | 500mm |
Height of inlet and outlet | 0-200mm(adjustable) |
Distance between conveyor belt and ground | 750+_20mm |
After-Sales
1.Our machine warranty is one year, for the spare parts, if customers need, we can equip another set before delivery.
2.Technical Consultation: If you encountered with any problems during machine operation, please feel free to contact us, we provide online instruction in a regular working day, or our professional personnel will provide you with customized technical support according to your practical situation.
3.Maintenance: We can offer you with the maintenance guidance by details through sending you products brochure. Make sure you have read the owner's manual and follow the steps during operation. Regular maintenance of the machine can prolong the service life of the machine so as to save your investment in repair.
Precautions for use
1. UV sterilizers are strictly prohibited starting frequently, especially in a short period of time to ensure the life of the UV lamps.
2. UV sterilizer regular cleaning: According to the water quality, UV lamp and quartz glass casing need to be cleaned regularly, wipe the lamp with alcohol cotton ball or gauze, remove the dirt on the quartz glass casing and wipe it off, so as not to affect the UV Transmission rate, which affects the sterilization effect.
3. When replacing the lamp, first unplug the lamp power socket, pull out the lamp tube, and then carefully insert the cleaned new lamp into the sterilizer, install the sealing ring, check for water leakage, and then plug in the power supply. . Be careful not to touch the quartz glass of the new lamp with your fingers, otherwise the bactericidal effect will be affected by the stain.
4. Prevention of ultraviolet radiation: Ultraviolet rays have a strong lethal effect on bacteria, and also have certain damage to the human body. When starting disinfection lamps, direct exposure to the human body should be avoided. If necessary, use protective glasses. Do not directly use the eyes to face the light source to avoid Burns the eye mask.
