Complaint
Surface Finish | Matte Black/Gun Black/Brushed Nickel/Gold/Chrome | ||
Body Material | Brass | ||
Handle Material | Zinc-alloy | ||
Cartridge | Wanhai cartridge, 500,000 cycles testing (If need other brands like Sedal, please consult us.) | ||
Water flow | Bath/Shower Mixer≥18L/min,Other Mixer≥12L/min (European region 9-12L/min@3Bar) | ||
Hoses | Mixed water SUS304 braided hose or tucai polyester braided hose for hot and cold water | ||
Package | Usually EPE nonwoven bag and cardboard with neutral box. For cUPC standards we have factory design color box. | ||
Customed Service | Customed laser logo on the faucet and model sticker on the box for free | ||
Technical Support | 1. Installation instruction sheet in the box for free 2. Online installation instruction | ||
Water pressure testing | 1.6 Mpa | Air pressure testing | 0.6 Mpa |
Samples delivery time | 10-15days | Delivery time | 20ft container is 30-45days;40ft container is 45-60 days. |
Laser logo | YES | OEM and ODM | Acceptable |
Brand Name | SPREMIUM | Place of origin | Hangzhou, Zhejiang |
Can your factory print our brand on the product?
Our factory can laser print customer's logo on the product with the permission from customers.
Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.
Is your factory able to design our own package and help us in market planing??
We are welling to help our customers to design their package box with their own logo.
We have a design team and a marketing plan design team to service our customer for this.
How you do the quality control?
We have more than 10 years experience on bathroom product production, we know where could have quality issure;
For each process, we have department manager to mark the flaw and send it back to the last process;
We have 4QC to find the quality issue every day. They will do the final examination after packing;
We record all production process and it is availble to our customer if they want to see it.
Now freight charge is very high, will you full the container for me?
Sure, we will send spare product to you right after order confirmed, so we can load it if there is still space for the order.
What if i received broken product?
We will send the new repalced one by next order or return the money.
