Complaint
1. About the sample: How could I get a sample?
Once receive your payment for samples and their express delivery and then send samples
To you. The prices of the samples are the same as those on the pricelist. Express delivery
Charge depends on the quantity of the samples.
2. About price list: Can I get your price list?
Yes, please tell us the products (with their code number) and order quantity, then we will
Offer the price by e-mail. And our price list will keep updated every month.
3. About the shipment: What type of shipment will you use?
We usually ship the products by express delivery to your door or by air freight to your nearest
Airport. If the order quantity is large, we may ship by sea container.
4. About payment: What terms of payment do you use?
We accept TT (Telegraphic Transfer, MoneyGramor Western Union as payment term for small order and L/C for larger order.
5. About the MOQ: What is your minimum order qty?
Our minimum order qty is 20PCS each model, but we accept small order as trial order.
6, About compensation: What is your company's compensation policy?
We can compensate buyer's loss if our products have quality problem. For small qty
Problem products, we can replace with new products in next order. For larger qty problem
Products, we can accept returned problematic products, then we check them and replace
Them by good quality products.
7. About sole-distributor: How can I be your sole-distributor?
We have special policy for sole-distributor. Please contact our sales person to get related files.
8. About OEM: Could we place order by OEM style to produce our own brand products in China?
Of course you can. Welcome to do OEM.
If any further problem, welcome to contact our sales person.
Thanks for your interest
