FAQ
1. How do you make our business long-term and good relationship?
We keep good quality and competitive price to ensure our customers benefit. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. 2. Can you help with the design?
Yes, we have several professional designers offering free designing service. If you can provide artwork or pictures, please send them to us in the following formats: cdr, eps, jpg, ai, psd or pdf.
3. What is your shipping terms?
In general, we ship them by sea, but we also can arrange shipment by air if need. 4. How can I get the price?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us directly or tell us in your inquiry. 5. I'm not seeing what I need? Can you help me?
You bet! If the product descriptions leave you scratching your head, just pick up the phone and give us a call or you can contact us via Email. We can create photo frames & oil painting of almost any size, with a wide variety of color options, as well as other products and services. We are welcome to your enquiry and we are happy to help. 6. May I have your catalog and price list for trial order in MOQ quantity?
Surely, please have a detailed looking and choose the interested products in our site. Then contact us, we can provide details for you as your request. 7. Where is your factory located ? How can I visit you ?
Our factory is located in Yiwu City, Zhejiang Province, China. You can fly to Yiwu Airport, or take a train to Yiwu Railway Station, and then we will pick you up.