Feature for After-sale Service:
1) Warranty policy: 6 months from shipment.
2) We'll send the replacement to you if you received the broken part.
3) Evaluate the customs risk and choose safest shipping company during different period;
4) Follow status up time by time until the goods arrived at client's hand.
5) Not man-made damage will be resend free together with your new order.
Why choose us :
1) Certificate: ISO 9001, ISO 14001, ISO 18000, GMP, QS CE, RoHs.
2) We are the most professional electric cigarette manufacturer in china.
3) Experience: Over 10 years OEM & ODM experience on specialized electronic cigarette.
OEM Service for free, both package and LOGO
4) High quality control with CE, RoHS, FCC, FDA, BV, BPA, TUV approve.
5) Outstanding design and professional development team.
6) High efficiency sales term help you get bigger market.
7) New product output every month with wholesale price and best quality.
8) We could provide best publicity strategy for every customer according to different products and culture.
9) Quality guarantee, we assure the goods you received will be the best ones.
10) Overall, close and long-term service, no matter in selling and after-sales.
Passed Test:
1) Simulated 3000m altitude air-pressure test;
2) -20ºC - +60ºC temperature testing;
3) Salt spray test;
4) Appearance test (wear-resistant, alcohol, sweat, hardness, adhesion, etc.)
5) Functional test (vapor amount, suction, leakage, battery capacity, battery resistance, short circuit protection, etc.)
6) Life test (puffs, battery self-discharge, negative pressure leakage, etc.)
7) Simulated transport drop test, vibration test, soak test.
Delivery :
(1) Sample within 1-2 working days;
(2) Bulk order within 3-7 working days according different quantities;
(3) OEM order within 7-10 working days after sample with logo is confirmed.
Complaint
